Put AI into the business processnot just into a demo
LumeValley delivers compute foundation, agent platform, scenario applications and consulting planning as one integrated service. What concerns us is not only whether a model can answer, but whether it can sit inside your business systems and finish a piece of work under your rules.
A company that puts AI to work in business processes
We do not deliver a generic chat window. Around your real scenarios we build capability layer by layer, until it runs inside your systems and your team can use it. LumeValley is a company that puts AI to work in business processes — the full-stack AI service brand under Shushangyun, backed by more than a decade of enterprise digitalisation and system delivery experience.
Owned and partner compute resources that support private deployment and high-concurrency workloads, at controllable cost.
Our in-house LumeAgent provides orchestration, knowledge base, tool calling and observability.
Built to order for business scenarios, integrated with your existing systems and embedded directly in the workflow.
Business diagnosis, scenario prioritisation and roll-out path design — think it through before building.
Four reasons, and how we have always worked
What follows are four reasons, and they are also how we have always worked; the specific scope and terms are confirmed with you in writing at the proposal stage.
- One team, end to end — Compute, platform, applications and consulting are joined up by the same team, so problems are located faster and you do not have to coordinate between several vendors.
- Diagnose first, build second — We do not rush into code. We confirm the scenario boundary and acceptance criteria first, so the direction does not drift by the time it is built.
- Delivery includes operations — After launch we provide outcome tracking and continuous iteration; an agent is not a one-off deliverable.
- No model lock-in — We support access to and switching between mainstream models, chosen on results and cost, so you are not locked to a single vendor.
LumeAgent: the foundation for building and operating agents
A custom-built agent needs a dependable runtime. This is the agent development and operations platform built by LumeValley.
Build agent workflows by dragging and dropping, so business users can take part in configuration and adjustment.
Mainstream large models are connected and switched through one interface, choosing the right model for each scenario and cost target.
A built-in RAG knowledge base and business-system tool calling, so an agent can answer, look things up and act.
Conversation logs, outcome evaluation and cost analysis in one place, for continuous observation and iteration after launch.
Custom development + platform foundation
What we deliver is not a single agent, but a capability system that keeps running and keeps extending inside your company.
See platform capabilitiesPut the uncertain parts in writing before we start
The thing B2B projects fear most is a vague delivery standard. So the standard is fixed before work begins: we put the uncertain parts in writing before we start.
Acceptance criteria set together
Hallucination is a property of large models across the industry, and we do not promise 100% accuracy — so acceptance is defined as measurable criteria agreed in advance, not as a verbal assurance. The criteria are fixed before work begins and written into the contract annex.
Deployment and data boundary, your choice
Private, hybrid or cloud-hosted: all three are available. Business data is not used to train models, and the permitted use of data can be written into the contract. The deployment model is decided at the proposal stage.
Scope changes confirmed first
New requirements beyond the agreed scope are confirmed with you in writing, including cost and timeline, before we execute. If the scope needs to change along the way, we confirm before acting.
Want the detail on the delivery process, the deliverables and how acceptance works? Open the "Custom AI agent development" service page.
View custom AI agent developmentThe team that actually delivers
At the end of a B2B selection, one thing is nearly always confirmed: the team that actually delivers.
Business and consulting
Requirement diagnosis, scenario mapping and roll-out path design, translating business language into an executable agent plan.
Platform and engineering
The LumeAgent platform, orchestration, knowledge base and tool integration, plus deployment, permissions and operations support.
Delivery and operations
Outcome tracking, badcase fixes and iteration after launch, so the agent keeps improving as the business changes.
Industries we work with most
Business processes and compliance requirements differ widely between industries. The industries we work with most are listed below.
Financial services
Data Q&A, research report generation, compliance document review, investment advisory assistant.
Manufacturing
Equipment repair knowledge base, process Q&A, quality inspection report generation.
Retail and e-commerce
Omnichannel customer service, product content generation, intelligent shopping assistance.
Healthcare
Medical knowledge base, medical record quality control, follow-up assistant, literature review.
Education
School-based knowledge base, intelligent Q&A, admissions enquiries, teaching and research content generation.
Government and public services
Policy Q&A, service guidance, drafting assistance for official documents, material pre-review.
Real estate and construction
Project knowledge base, contract review, bid document generation, client follow-up.
Logistics and supply chain
Waybill data Q&A, exception alerts, customer service agent, warehouse and distribution knowledge base.
A bank
The business and risk teams depended on the data team’s schedule to pull numbers, and researchers spent much of their time searching for materials and tidying up reports.
We built a data Q&A assistant and a research report agent, connected to the internal data warehouse and producing analysis in the agreed template.
Data requests are answered markedly faster; report output is clearly more efficient, and analysts focus on judgement rather than collation.
An equipment manufacturing group
Equipment repair and process expertise depended on veteran technicians; when people left, the experience broke off and new staff took longer to get up to speed.
We consolidated years of repair records and process documents into a knowledge base agent, so frontline staff get troubleshooting guidance on the spot.
New staff troubleshoot markedly faster, and veteran expertise is fixed as a reusable company asset.
From digitalisation to AI services
Our capability has grown from digitalisation to AI services, one step at a time.
- 2013Shushangyun · building the digital foundation
The company is founded, starting from enterprise digitalisation
Guangzhou Shushangyun Network Technology Co., Ltd. was founded around end-to-end enterprise digitalisation: an end-to-end business collaboration system, a user lifecycle operations system and an intelligent data operations system, linking the "supply chain — sales channel — customer".
- Started with a standard B2B mall system, then extended to a cloud-native intelligent trading platform, channel ordering platform and more
- Clients grew from growing enterprises to large group companies
- Industry coverage spans manufacturing, energy and chemicals, FMCG, building materials, auto parts, electronics and more
- Accumulated industry understanding, an engineered delivery system, and experience in handling data security and compliance requirements
- 2026LumeValley · AI services brand
Launch of the full-stack AI services brand "LumeValley"
Building on its existing digitalisation capability, Shushangyun launched LumeValley, its full-stack AI services brand, bringing large models and AI agent capability into its service system and forming a three-in-one framework of "strategy - applications - compute".
- Top-level AI strategy planning and scenario selection
- AI agent development, building and deployment
- Enterprise AI application development and industry scenario solutions
- AI large model deployment and compute foundation support
Want to talk to LumeValley in more detail?
You can call our pre-sales line or send an email, or leave your requirements and we will arrange the right colleague to contact you.
Choose the mailbox by purpose, so nothing has to be forwarded around
- Business cooperationsales@shushangyun.com
- Talent recruitmenttalent_development@shushangyun.com
- Marketing cooperationsteven@shushangyun.com
Emails sent on business days are usually answered the same day
Office
Floor 14, Tianyin Commerce Building, 439 Zhongshan Avenue Middle, Tianhe District, Guangzhou
Metro: Line 4, Chebei station, exit D towards Dongpu, 900 m
By car: 439 Zhongshan Avenue Middle (next to Dongpu BRT station)
The fastest route: call the pre-sales line and tell us your industry and the problem you want to solve, and we start with a phone conversation to decide whether to move into the proposal stage.